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Genesys

Genesys

map pin icon Address: 2001 Junipero Serra Blvd, Daly City, CA 94014, USA

Genesys is a global leader in customer experience and contact center solutions, specializing in AI-powered omnichannel engagement. Their platform enables businesses to deliver personalized, seamless interactions across voice, chat, email, and social media, enhancing customer satisfaction and operational efficiency. With a focus on innovation, scalability, and real-time analytics, Genesys empowers organizations to build meaningful relationships, improve agent productivity, and drive business growth.

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The Genesys Cloud AI progressive adoption model. Reduce risk. Accelerate value. Enable innovation.

For many businesses, artificial intelligence (AI) has quickly evolved from a wish-list item to implement someday to a must-have technology today. And as competitors rush to incorporate AI into their customer experience (CX) tech stacks, the pressure mounts to keep up. That leaves a lot of CX leaders wondering where to start and how to move forward.
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Product Overview: Chatbots and Voicebots

Create better AI-driven conversations with a human touchCreate better AI-driven conversations with a human touch
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